Mazzer Grinders - Service & Repairs

Common questions

Common questions about Mazzer servicing

How often should a Mazzer grinder be serviced?+−

At least once a year for commercial grinders, with high-volume sites benefiting from more frequent burr checks. Burr wear happens gradually, so regular inspection is the best way to catch it before grind quality starts to suffer.

Why does my Mazzer grinder keep clogging up?+−

It's usually down to insufficient cleaning, which allows old, oily coffee grounds to build up and cause a blockage. It can also be a sign of worn, dull burrs. When burrs lose their sharpness, they generate excess heat during grinding, and that heat causes the coffee to become oily, which leads to the same clogging. We can clear the blockage, advise on the regular cleaning and care your equipment needs, and diagnose and replace any worn parts where necessary.

How do I know when my Mazzer burrs need replacing?+−

Signs include needing to adjust the grind finer over time to maintain the same extraction, inconsistent shot timing, or a noticeable change in taste. We can check burr wear during a service and advise honestly on whether replacement is needed yet.

Are you an authorised Mazzer service partner?+−

Yes. We're an authorised and accredited Mazzer service partner, with specialist training, access to genuine, original parts and direct after-sales support from Mazzer, alongside engineers based across London, the South and South West, and workshops in London and Bristol.