Reactive
Emergency Callouts
When the machine stops, so does service, and every hour costs you covers and takings. Total failures go to the front of the queue, with urgent callouts available and loan machines to keep you trading if yours can't be fixed on site.
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- 20+Years Experience
- All Major BrandsCovered & Supported
- 90%First-Time Fix
- RegionalField Engineers
Emergency and Urgent Coffee Machine Callouts
A dead machine during service costs you money by the hour. We treat breakdowns as urgent and aim to get a technician to you as quickly as possible, arriving prepared to diagnose and fix the fault on site rather than book a return visit.
Leaks, tripped power, total breakdowns, anything that stops you serving. Once the machine is running again, you'll get an honest assessment of any underlying wear worth dealing with now, so you're not back in the same position in a fortnight.
- Urgent response when your machine stops you trading
- All major brands covered
- Diagnosis and repair on site
- Technicians carry common parts, with a first-time fix rate of 90%
- Loan machines available if yours can't be fixed on the day
- Regionally based technicians across London, the South East, South West and South Wales
Common questions
Common questions about emergency callouts
What counts as an emergency?
Anything that stops you trading completely or makes the machine unsafe to use: leaks, a machine tripping the electrics, no heat, no pressure, or a total breakdown.
How quickly can you get to us?
We treat urgent faults as a priority and aim to get to you as quickly as possible. Call us as early as you can and describe the fault, and we will get an engineer moving.
Our coffee machine broke down and we had to stop serving customers. Calum was with us within an hour and fixed it straight away. We are very pleased with the fast response and top-notch service. We highly recommend Coffee Tech UK.
Authorised Service & Repairs
Experienced, manufacturer-approved engineers with specialist training and support from the leading commercial espresso machine and grinder brands.
View all brandsRegional Coverage
Coffee Tech UK covers servicing, repairs and installations across London, the South East, South West and South Wales, with regionally based engineers and workshops providing full servicing support.
View all locationsOther services we offer
Installations
A machine that's installed and dialled in properly performs better and lasts longer. We handle siting, plumbing, water treatment and full setup, then train your team on the machine before we leave.
View serviceMaintenance Contracts
Planned maintenance costs less than emergency repairs and lost trade. Coffee Tech Cover gives you scheduled servicing, priority response and loan machine cover on a fixed monthly plan, from single sites to multi-venue groups.
View serviceEspresso Machine Repair
Leaks, electrical faults, pressure loss, grinder problems. Our engineers carry common parts, so many faults are diagnosed and fixed on the first visit rather than waiting on a return trip.
View service
Machine down? Get in touch now
Call us with the fault and your location and we will get an engineer to you as quickly as possible.