This policy explains how Coffee Tech UK (“we”, “us”), a company registered in England and Wales (company number 14027526), handles information collected through this website. We have kept it short and in plain English.
What we collect
When you browse our website, we collect general information about how the site is used, such as the pages you visit, how long you stay, the device and browser you use and roughly where you are browsing from.
When you fill in a contact form, we collect the details you give us, such as your name, email address, phone number, business name and the content of your enquiry.
How we use it
We use your information to respond to your enquiry and support you, to understand how people use our website so we can improve it and our business, and to run and measure advertising campaigns.
Analytics and advertising tools
We use Google Analytics and Vercel Analytics to understand how our website is used. We also use tracking pixels from platforms such as Meta and LinkedIn to help measure and run our ads. These tools collect information directly from your browser and are governed by each provider’s own privacy policy. Where cookies are involved, we will ask for your consent first, and you can change your choice at any time.
Who we share it with
We do not sell your data or share it with other businesses. The information we collect is used only by us for our own business purposes. The analytics and advertising tools listed above process data on our behalf as part of providing their services.
How long we keep it
If you contact us, your enquiry and details are kept on our systems so we can look after you now and in the future. If you would like your details removed, just email us and we will take care of it.
Your rights
You can ask us to see the information we hold about you, correct it, or delete it. You can also ask us to stop using it for marketing. Just email us and we will help.
If you are unhappy with how we have handled your data, you can also contact the Information Commissioner’s Office at ico.org.uk.
This policy covers our website only
This policy applies to your use of this website. It does not cover our repair, servicing or supply of coffee equipment, or cafe supplies. If you have questions about how we handle information as part of those services, please email us.
Contact us
Any questions or concerns, email us using the address on our contact page. We are happy to help.
Questions about this policy? Contact us at info@coffeetechuk.com or call 0117 442 0484.