Cover
Maintenance Contracts
Planned maintenance costs less than emergency repairs and lost trade. Coffee Tech Cover gives you scheduled servicing, priority response and loan machine cover on a fixed monthly plan, from single sites to multi-venue groups.
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- 20+Years Experience
- All Major BrandsCovered & Supported
- 90%First-Time Fix
- RegionalField Engineers
What a maintenance contract covers
If coffee is central to your business, machine maintenance should not depend on someone remembering to book it. A maintenance contract puts it on a schedule: planned visits at agreed intervals, priority cover when something does go wrong, and a service record for every machine, so you always know your equipment is being looked after.
Contracts work particularly well for chains, roasters supporting wholesale customers, and any business where uptime and reliability matter more than anything else. We shape each contract around your sites, machines and volume rather than forcing you into a fixed package, and contract cover sits alongside everything else we do, so one call handles it all.
- Scheduled maintenance visits planned around your trading hours
- Priority cover when a machine goes down
- Multi-site support for chains and roaster partners
- A service record for every machine on the contract
- One point of contact for all your equipment
Common questions
Common questions about maintenance contracts
Who are maintenance contracts for?
Any business that needs to know maintenance is being dealt with, but they suit chains, roasters and multi-site operators especially well, where a missed service on one machine can quietly become an expensive breakdown.
Can a contract cover multiple sites?
Yes. Multi-site cover is one of the main reasons businesses take a contract. Every site gets the same schedule, the same standard and the same point of contact.
What happens if a machine breaks down between visits?
Contract customers get priority cover, so when something urgent happens you are at the front of the queue rather than the back of it.
Coffee Tech UK have transformed and streamlined our growing multi-site coffee brand. Before Coffee Tech, we struggled with the reliability of independent engineers. Routine inspections, prompt and professional emergency callouts, and clear, transparent pricing have let us strengthen our operations and build a long-standing partnership.
Authorised Service & Repairs
Experienced, manufacturer-approved engineers with specialist training and support from the leading commercial espresso machine and grinder brands.
View all brandsRegional Coverage
Coffee Tech UK covers servicing, repairs and installations across London, the South East, South West and South Wales, with regionally based engineers and workshops providing full servicing support.
View all locationsOther services we offer
Installations
A machine that's installed and dialled in properly performs better and lasts longer. We handle siting, plumbing, water treatment and full setup, then train your team on the machine before we leave.
View serviceEspresso Machine Repair
Leaks, electrical faults, pressure loss, grinder problems. Our engineers carry common parts, so many faults are diagnosed and fixed on the first visit rather than waiting on a return trip.
View servicePSSR Boiler Inspections
An out-of-date boiler certificate can invalidate your insurance and your warranty. We carry out the PSSR examination and issue Coffee Safe certification in a single visit, valid for 12 months and meeting insurer, landlord and HSE requirements.
View service
Talk to us about a maintenance contract
Tell us about your sites and machines and we will put together a schedule that fits.